FRONT OFFICE ASSISTANT/COORDINATOR

The Front Office Assistant/Coordinator serves as the central point of communication for our corporate office. This position is responsible for managing daily front desk operations, ensuring all incoming calls, client interactions, and internal communications are handled professionally and efficiently.

You will play a key role in supporting multiple departments—including sales, production, and management—by scheduling appointments, coordinating information, and assisting with administrative tasks. This role requires strong organizational skills, the ability to multitask, and a high level of customer service, as you will often be the first impression of the company.

Success in this position means keeping the office running smoothly, maintaining clear communication between teams, and providing a positive and helpful experience for every customer who contacts or visits our office.

Responsibilities

• *Answer and route incoming calls professionally (high call volume)
• *Greet and assist walk-in clients and visitors
• *Schedule appointments and coordinate with internal departments
• *Assist with customer follow-ups and general inquiries
• *Support administrative tasks (data entry, filing, documentation)
• *Maintain organization of office systems and communications
• *Provide support to sales, production, and management teams

Experience Requirements

• We are seeking a candidate with prior experience in a front office, administrative, or customer service role—preferably within a fast-paced environment. Experience in construction, home services, or a similar industry is a plus, but not required.
• The ideal candidate will have a strong background in handling high call volumes, managing schedules, and supporting multiple team members at once. Proficiency in basic office systems (such as email, data entry, and scheduling tools) is expected.
• Bilingual fluency in Spanish is required, as this role will regularly assist both English- and Spanish-speaking clients.
• Candidates should demonstrate:
• Strong communication and interpersonal skills
• *Excellent organizational and multitasking abilities
• *Attention to detail and accuracy in administrative tasks
• *A professional, customer-first mindset.

Desired Skills

• While not all are required, the following skills will help you succeed and stand out in this role:
• *Strong verbal and written communication skills in both English and Spanish
• *Ability to confidently manage high call volumes while maintaining professionalism
• *Excellent time management and multitasking abilities in a fast-paced environment
• *Strong attention to detail and organizational skills
• *Problem-solving mindset with the ability to think on your feet
• *Proficiency in basic office software (Microsoft Office, Google Workspace, CRM systems)
• *Ability to handle sensitive information with discretion and professionalism
• *Team-oriented attitude with a willingness to support multiple departments
• *Adaptability and the ability to prioritize shifting tasks throughout the day
• *Positive, customer-first approach with a friendly and welcoming demeanor.

Qualifications

• *Bilingual in Spanish (required)
• *Strong customer service and communication skills
• *Professional demeanor and positive attitude
• *Highly organized with strong attention to detail
• *Ability to multitask and prioritize in a fast-paced environment
• *Previous office or administrative experience preferred.

Benefits

• *Competitive hourly pay (based on experience)
• *Health, Dental, and Vision Insurance (after 90-day probation period)
• *401(k) retirement plan
• *Voluntary Life Insurance options
• *Growth opportunities within the company.

Incentives

• *Paid holidays, Sick/Personal days, and PTO opportunities.
• *Stable, full-time schedule (Monday–Friday, no weekends)
• *Opportunities for advancement within a growing company
• *Team-oriented environment with supportive leadership
• *Company events and team outings
• *A key role within the company where your contributions are valued and recognized

Salary (in USD)

$50000 to 55000 Per Year